{"id":14995,"date":"2022-05-09T08:15:45","date_gmt":"2022-05-09T08:15:45","guid":{"rendered":"https:\/\/miraway-cetm.com\/?p=13004"},"modified":"2025-11-11T15:59:40","modified_gmt":"2025-11-11T08:59:40","slug":"giai-phap-dat-lich-xep-hang-truc-tuyen-danh-cho-spa-salon-toc","status":"publish","type":"post","link":"https:\/\/mirawaygroup.com\/blog\/giai-phap-dat-lich-xep-hang-truc-tuyen-danh-cho-spa-salon-toc\/","title":{"rendered":"Gi\u1ea3i Ph\u00e1p \u0110\u1eb7t L\u1ecbch &amp; X\u1ebfp H\u00e0ng Tr\u1ef1c Tuy\u1ebfn D\u00e0nh Cho Spa, Salon T\u00f3c"},"content":{"rendered":"<p><span style=\"font-weight: 400\">V\u00e0o nh\u1eefng d\u1ecbp l\u1ec5 t\u1ebft, nhu c\u1ea7u l\u00e0m \u0111\u1eb9p c\u1ee7a ch\u1ecb em ph\u1ee5 n\u1eef t\u0103ng cao k\u00e9o theo l\u01b0\u1ee3ng l\u1edbn kh\u00e1ch h\u00e0ng gh\u00e9 th\u0103m c\u00e1c spa, salon t\u00f3c. \u0110\u00e2y ch\u00ednh l\u00e0 th\u1eddi \u0111i\u1ec3m v\u00e0ng \u0111\u1ec3 t\u0103ng doanh thu \u0111\u00e1ng k\u1ec3 n\u1ebfu ch\u1ee7 spa, salon t\u00f3c bi\u1ebft t\u1eadn d\u1ee5ng. Tuy nhi\u00ean, l\u01b0\u1ee3ng kh\u00e1ch \u0111\u00f4ng s\u1ebd khi\u1ebfn vi\u1ec7c s\u1eafp x\u1ebfp l\u1ecbch h\u1eb9n c\u0169ng nh\u01b0 vi\u1ec7c ti\u1ebfp \u0111\u00f3n kh\u00e1ch h\u00e0ng g\u1eb7p nhi\u1ec1u kh\u00f3 kh\u0103n. D\u01b0\u1edbi \u0111\u00e2y l\u00e0 m\u1ed9t s\u1ed1 kh\u00f3 kh\u0103n ti\u00eau bi\u1ec3u m\u00e0 nhi\u1ec1u spa, salon t\u00f3c \u0111\u00e3 \u0111\u1ed1i m\u1eb7t:<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400\">Sai s\u00f3t, trung l\u1eb7p, nh\u1ea7m l\u1eabn th\u00f4ng tin, l\u1ecbch h\u1eb9n c\u1ee7a kh\u00e1ch h\u00e0ng: vi\u1ec7c nh\u1eadn \u0111\u1eb7t l\u1ecbch h\u1eb9n v\u00e0 ghi l\u1ea1i b\u1eb1ng ph\u01b0\u01a1ng ph\u00e1p th\u1ee7 c\u00f4ng (g\u1ecdi \u0111i\u1ec7n \u0111\u1eb7t l\u1ecbch tr\u1ef1c ti\u1ebfp, nh\u1eafn tin qua SMS, facebook,\u2026) khi\u1ebfn d\u1eef li\u1ec7u kh\u00f4ng \u0111\u1ed3ng nh\u1ea5t.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Qu\u00e1 t\u1ea3i trong c\u00e1c khung gi\u1edd \u0111\u00f4ng kh\u00e1ch, khi\u1ebfn nguy c\u01a1 l\u00e2y lan covid-19 t\u0103ng cao.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Kh\u00e1ch h\u00e0ng ph\u1ea3i ng\u1ed3i ch\u1edd \u0111\u1ee3i m\u00e0 kh\u00f4ng bi\u1ebft bao l\u00e2u m\u1edbi t\u1edbi l\u01b0\u1ee3t.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Nh\u00e2n vi\u00ean kh\u00f4ng \u0111\u1ea3m b\u1ea3o \u0111\u01b0\u1ee3c ch\u1ea5t l\u01b0\u1ee3ng c\u00f4ng vi\u1ec7c.<\/span><\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-13431\" src=\"https:\/\/miraway.vn\/blog\/wp-content\/uploads\/2022\/05\/giai-phap-dat-lich-xep-hang.jpg\" alt=\"\" width=\"600\" height=\"400\" \/><\/p>\n<p><span style=\"font-weight: 400\">Ng\u00e0y nay, c\u00f4ng ngh\u1ec7 ti\u1ebfp t\u1ee5c \u0111\u00f3ng m\u1ed9t vai tr\u00f2 quan tr\u1ecdng trong cu\u1ed9c s\u1ed1ng h\u00e0ng ng\u00e0y c\u1ee7a ch\u00fang ta. S\u1ef1 t\u00e1c \u0111\u1ed9ng c\u1ee7a c\u00f4ng ngh\u1ec7 \u0111\u00e3 \u1ea3nh h\u01b0\u1edfng m\u1ea1nh m\u1ebd \u0111\u1ebfn c\u00e1ch con ng\u01b0\u1eddi \u0111\u1eb7t tr\u01b0\u1edbc l\u1ecbch h\u1eb9n. T\u1ea5t c\u1ea3 vi\u1ec7c \u0111\u1eb7t l\u1ecbch \u0111\u1ec1u c\u00f3 th\u1ec3 th\u1ef1c hi\u1ec7n \u0111\u01b0\u1ee3c ch\u1ec9 b\u1eb1ng m\u1ed9t n\u00fat b\u1ea5m, t\u1eeb \u0111\u1eb7t taxi \u0111\u1ebfn mua h\u00e0ng t\u1ea1p h\u00f3a. L\u0129nh v\u1ef1c th\u1ea9m m\u1ef9 vi\u1ec7n v\u00e0 spa c\u0169ng kh\u00f4ng ph\u1ea3i l\u00e0 ngo\u1ea1i l\u1ec7. Th\u1ea5u hi\u1ec3u t\u1ea5t c\u1ea3 nh\u1eefng \u0111i\u1ec1u tr\u00ean, <a href=\"https:\/\/miraway.vn\/\" target=\"_blank\" rel=\"noopener\">Miraway<\/a> mang \u0111\u1ebfn gi\u1ea3i ph\u00e1p \u0110\u1eb7t l\u1ecbch tr\u1ef1c tuy\u1ebfn &amp; X\u1ebfp h\u00e0ng th\u00f4ng minh v\u1edbi nhi\u1ec1u t\u00ednh n\u0103ng chuy\u00ean bi\u1ec7t d\u00e0nh cho l\u0129nh v\u1ef1c spa, salon. Theo m\u1ed9t cu\u1ed9c kh\u1ea3o s\u00e1t, 70% kh\u00e1ch h\u00e0ng c\u1ee7a c\u00e1c salon, spa l\u1ef1a ch\u1ecdn \u0111\u1eb7t l\u1ecbch tr\u1ef1c tuy\u1ebfn thay v\u00ec g\u1ecdi \u0111i\u1ec7n tho\u1ea1i \u0111\u1eb7t l\u1ecbch theo c\u00e1ch truy\u1ec1n th\u1ed1ng.<\/span><\/p>\n<h2><b>T\u00ednh n\u0103ng v\u01b0\u1ee3t tr\u1ed9i c\u1ee7a h\u1ec7 th\u1ed1ng<\/b><\/h2>\n<p><span style=\"font-weight: 400\">1. \u0110\u1eb7t l\u1ecbch tr\u1ef1c tuy\u1ebfn qua \u1ee8ng d\u1ee5ng di \u0111\u1ed9ng, website, SMS. C\u00e1c th\u00f4ng tin v\u1ec1 l\u1ecbch \u0111\u1eb7t s\u1ebd \u0111\u01b0\u1ee3c c\u1eadp nh\u1eadt v\u00e0 \u0111\u1ed3ng b\u1ed9 l\u00ean h\u1ec7 th\u1ed1ng.<\/span><\/p>\n<p><span style=\"font-weight: 400\">2. D\u1ec5 d\u00e0ng qu\u1ea3n l\u00fd l\u1ecbch h\u1eb9n: Cho ph\u00e9p kh\u00e1ch h\u00e0ng l\u1ef1a ch\u1ecdn th\u1eddi gian, d\u1ecbch v\u1ee5, chi nh\u00e1nh spa\/ salon ph\u00f9 h\u1ee3p. Kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 ch\u1ee7 \u0111\u1ed9ng thay \u0111\u1ed5i v\u00e0 h\u1ee7y b\u1ecf \u0111\u1eb7t ch\u1ed7 \u1edf th\u1eddi \u0111i\u1ec3m tr\u01b0\u1edbc khi \u0111\u1ebfn th\u1ef1c hi\u1ec7n d\u1ecbch v\u1ee5.<\/span><\/p>\n<p><span style=\"font-weight: 400\">3. D\u1ec5 d\u00e0ng theo d\u00f5i l\u1ecbch h\u1eb9n: Hi\u1ec3n th\u1ecb th\u00f4ng tin v\u1ec1 l\u01b0\u1ee3t \u0111\u1ee3i \u1edf spa\/ salon theo th\u1eddi gian th\u1ef1c. Ngo\u00e0i ra, h\u1ec7 th\u1ed1ng t\u1ef1 \u0111\u1ed9ng g\u1eedi th\u00f4ng b\u00e1o khi s\u1eafp \u0111\u1ebfn l\u01b0\u1ee3t tr\u01b0\u1edbc m\u1ed9t kho\u1ea3ng th\u1eddi gian theo c\u00e0i \u0111\u1eb7t c\u1ee7a ng\u01b0\u1eddi qu\u1ea3n l\u00fd.<\/span><\/p>\n<p><span style=\"font-weight: 400\">4. Check in b\u1eb1ng QR Code: H\u1ec7 th\u1ed1ng \u0111\u1eb7t l\u1ecbch tr\u1ef1c tuy\u1ebfn \u0111\u01b0\u1ee3c \u0111\u1ed3ng b\u1ed9 v\u1edbi H\u1ec7 th\u1ed1ng X\u1ebfp h\u00e0ng l\u1ea5y s\u1ed1 th\u1ee9 t\u1ef1 t\u1ea1i chi nh\u00e1nh. Ngay khi \u0111\u1eb7t l\u1ecbch online, kh\u00e1ch h\u00e0ng s\u1ebd nh\u1eadn \u0111\u01b0\u1ee3c 1 m\u00e3 <a href=\"https:\/\/qrcode-solution.com\/\" target=\"_blank\" rel=\"noopener\">QR Code<\/a> x\u00e1c nh\u1eadn \u0111\u1ec3 qu\u00e9t th\u1ef1c hi\u1ec7n vi\u1ec7c check-in t\u1ea1i c\u00e2y <a href=\"https:\/\/miraway.vn\/giai-phap\/he-thong-xep-hang-tu-dong\/\" target=\"_blank\" rel=\"noopener\">kiosk x\u1ebfp h\u00e0ng<\/a> \u1edf chi nh\u00e1nh.<\/span><\/p>\n<h2><b>L\u1ee3i \u00edch mang l\u1ea1i c\u1ee7a h\u1ec7 th\u1ed1ng \u0111\u1eb7t l\u1ecbch &amp; x\u1ebfp h\u00e0ng<\/b><\/h2>\n<h3><strong>1. Kh\u00e1ch h\u00e0ng \u0111\u1eb7t l\u1ecbch tr\u1ef1c tuy\u1ebfn c\u00f3 xu x\u01b0\u1edbng tr\u1ea3 nhi\u1ec1u ti\u1ec1n h\u01a1n<\/strong><\/h3>\n<p><span style=\"font-weight: 400\">\u0110\u1eb7t l\u1ecbch tr\u1ef1c tuy\u1ebfn cung c\u1ea5p menu t\u1ed5ng h\u1ee3p v\u00e0 b\u1ea3ng gi\u00e1, t\u1ea1o c\u01a1 h\u1ed9i cho kh\u00e1ch h\u00e0ng tham kh\u1ea3o v\u00e0 l\u1ef1a ch\u1ecdn th\u00eam nhi\u1ec1u s\u1ea3n ph\u1ea9m\/ d\u1ecbch v\u1ee5 b\u1ed5 sung. Ngo\u00e0i ra, h\u1ec7 th\u1ed1ng cho ph\u00e9p kh\u00e1ch h\u00e0ng truy c\u1eadp v\u00e0 c\u1eadp nh\u1eadt l\u1ecbch h\u1eb9n theo th\u1eddi gian th\u1ef1c. Vi\u1ec7c b\u1ed5 sung t\u00ednh n\u0103ng thanh to\u00e1n tr\u01b0\u1edbc tr\u1ef1c tuy\u1ebfn ch\u1eafc ch\u1eafn s\u1ebd n\u00e2ng cao s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng.<\/span><\/p>\n<h3><strong>2. C\u1ea3i thi\u1ec7n d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng v\u00e0 doanh thu<\/strong><\/h3>\n<p><span style=\"font-weight: 400\">M\u1ed9t trong nh\u1eefng l\u1ee3i th\u1ebf quan tr\u1ecdng c\u1ee7a \u0111\u1eb7t l\u1ecbch tr\u1ef1c tuy\u1ebfn l\u00e0 gi\u1ea3m thi\u1ec3u l\u1ed7i c\u1ee7a con ng\u01b0\u1eddi: Sai s\u00f3t, trung l\u1eb7p, nh\u1ea7m l\u1eabn th\u00f4ng tin, l\u1ecbch h\u1eb9n c\u1ee7a kh\u00e1ch h\u00e0ng. Nghi\u00ean c\u1ee9u \u0111\u00e3 ch\u1ee9ng minh \u0111\u1eb7t ph\u00f2ng tr\u1ef1c tuy\u1ebfn gi\u00fap t\u0103ng tr\u1ea3i nghi\u1ec7m c\u1ee7a kh\u00e1ch h\u00e0ng. B\u00ean c\u1ea1nh \u0111\u00f3, ngo\u00e0i gi\u1edd ho\u1ea1t \u0111\u1ed9ng c\u1ee7a salon\/spa, 32% s\u1ed1 l\u01b0\u1ee3t \u0111\u1eb7t tr\u01b0\u1edbc salon\/ spa \u0111\u00e3 \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n.<\/span><\/p>\n<h3><strong>3. Ho\u1ea1t \u0111\u1ed9ng 24\/7, m\u1ecdi l\u00fac, m\u1ecdi n\u01a1i<\/strong><\/h3>\n<p><span style=\"font-weight: 400\">H\u1ec7 th\u1ed1ng \u0111\u1eb7t l\u1ecbch tr\u1ef1c tuy\u1ebfn ho\u1ea1t \u0111\u1ed9ng d\u1ef1a tr\u00ean \u0111\u00e1m m\u00e2y, \u0111\u1ea3m b\u1ea3o ng\u01b0\u1eddi qu\u1ea3n l\u00ed c\u00f3 th\u1ec3 truy c\u1eadp v\u00e0 c\u1eadp nh\u1eadt s\u1ed5 h\u1eb9n \u1edf m\u1ecdi n\u01a1i, tr\u00ean m\u1ecdi thi\u1ebft b\u1ecb, theo th\u1eddi gian th\u1ef1c. \u0110\u1ed1i v\u1edbi kh\u00e1ch h\u00e0ng, h\u1ec7 th\u1ed1ng cho ph\u00e9p \u0111\u1eb7t l\u1ecbch 24\/7, k\u1ec3 c\u1ea3 ngo\u00e0i gi\u1edd ho\u1ea1t \u0111\u1ed9ng c\u1ee7a spa\/ salon.<\/span><\/p>\n<h3><strong>4. Th\u1ea5u hi\u1ec3u kh\u00e1ch h\u00e0ng th\u00f4ng qua \u0111\u00e1nh gi\u00e1 ph\u1ea3n h\u1ed3i<\/strong><\/h3>\n<p><span style=\"font-weight: 400\">H\u1ec7 th\u1ed1ng \u0111\u1eb7t l\u1ecbch tr\u1ef1c tuy\u1ebfn do Miraway cung c\u1ea5p c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c t\u00edch h\u1ee3p v\u1edbi <a href=\"https:\/\/miraway.vn\/giai-phap\/phan-hoi-khach-hang\/\" target=\"_blank\" rel=\"noopener\">h\u1ec7 th\u1ed1ng kh\u1ea3o s\u00e1t &amp; ph\u1ea3n h\u1ed3i kh\u00e1ch<\/a> h\u00e0ng Omni-channel VOC. H\u1ec7 th\u1ed1ng h\u1ed7 tr\u1ee3 doanh nghi\u1ec7p l\u1eafng nghe nhu c\u1ea7u, mong mu\u1ed1n v\u00e0 \u0111\u00e1nh gi\u00e1 c\u1ee7a kh\u00e1ch h\u00e0ng v\u1ec1 ch\u1ea5t l\u01b0\u1ee3ng ph\u1ee5c v\u1ee5 c\u1ee7a nh\u00e2n vi\u00ean; t\u1eeb \u0111\u00f3 gi\u00fap doanh nghi\u1ec7p c\u1ea3i thi\u1ec7n ho\u1ea1t \u0111\u1ed9ng, n\u00e2ng cao s\u1ef1 h\u00e0i l\u00f2ng kh\u00e1ch h\u00e0ng.<\/span><\/p>\n<p>Xem th\u00eam b\u00e0i vi\u1ebft:\u00a0<a href=\"https:\/\/miraway.vn\/tuong-lai-cua-trai-nghiem-khach-hang-cx-trong-nam-2022\/\" target=\"_blank\" rel=\"noopener\">T\u01b0\u01a1ng lai c\u1ee7a tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng CX trong n\u0103m 2022<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>V\u00e0o nh\u1eefng d\u1ecbp l\u1ec5 t\u1ebft, nhu c\u1ea7u l\u00e0m \u0111\u1eb9p c\u1ee7a ch\u1ecb em ph\u1ee5 n\u1eef t\u0103ng cao k\u00e9o theo l\u01b0\u1ee3ng l\u1edbn kh\u00e1ch h\u00e0ng gh\u00e9 th\u0103m c\u00e1c spa, salon t\u00f3c. \u0110\u00e2y ch\u00ednh l\u00e0 th\u1eddi \u0111i\u1ec3m v\u00e0ng \u0111\u1ec3 t\u0103ng doanh thu \u0111\u00e1ng k\u1ec3 n\u1ebfu ch\u1ee7 spa, salon t\u00f3c bi\u1ebft t\u1eadn d\u1ee5ng. Tuy nhi\u00ean, l\u01b0\u1ee3ng kh\u00e1ch \u0111\u00f4ng s\u1ebd khi\u1ebfn [&#8230;]\n","protected":false},"author":3,"featured_media":13508,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[144,159],"tags":[203],"class_list":["post-14995","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","category-he-thong-xep-hang-tu-dong","tag-he-thong-xep-hang"],"acf":[],"featured_image_url":"https:\/\/mirawaygroup.com\/blog\/wp-content\/uploads\/2022\/05\/giai-phap-dat-lich-xep-hang-1.jpg","_links":{"self":[{"href":"https:\/\/mirawaygroup.com\/blog\/wp-json\/wp\/v2\/posts\/14995"}],"collection":[{"href":"https:\/\/mirawaygroup.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mirawaygroup.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mirawaygroup.com\/blog\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/mirawaygroup.com\/blog\/wp-json\/wp\/v2\/comments?post=14995"}],"version-history":[{"count":2,"href":"https:\/\/mirawaygroup.com\/blog\/wp-json\/wp\/v2\/posts\/14995\/revisions"}],"predecessor-version":[{"id":16597,"href":"https:\/\/mirawaygroup.com\/blog\/wp-json\/wp\/v2\/posts\/14995\/revisions\/16597"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mirawaygroup.com\/blog\/wp-json\/wp\/v2\/media\/13508"}],"wp:attachment":[{"href":"https:\/\/mirawaygroup.com\/blog\/wp-json\/wp\/v2\/media?parent=14995"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mirawaygroup.com\/blog\/wp-json\/wp\/v2\/categories?post=14995"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mirawaygroup.com\/blog\/wp-json\/wp\/v2\/tags?post=14995"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}